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NEWS ABOUT COVID-19

HEALTHINESS – OUR TOP PRIORTY! 
The measures are continuously adapted tot he requirements oft he Austrian Federal Government.
Please note, that changes may occur again.

GENERAL INFORMATION
  • Please note that it is obligatory to wear a MOUTH-NOSE PROTECTION in all public areas in the hotel.
  • With our increased cleaning & disinfection intervals, we take care of our guests and our staff.Plexiglas panels provide additional security.
  • Disinfectant you can find in all our rooms, at the buffet, at all entries, in the wellness area, toilets, etc…
  • Please pay attention to the minimum distance of 1 m in all areas of the hotel!
  • Unfortunately, it is not allowed to shake hands anymore.
  • The lift in the hotel can be used alone or with household members.
  • All the employees will be tested once a week!
  • If you feel unwell, or if you have high temperature, please stay at your room and inform the reception by phone.
ARRIVAL AND DEPARTURE
  • We are very happy to welcome you from 12 o’clock midday onwards.
  • Your room will be cleaned up and disinfected at 2.00 p.m.
  • Check-out is at 10.00 a.m. We kindly ask you to keep to the check-out-time to guarantee the cleaning and disinfection of the rooms for the next guests.
  • A few days before your arrival you will receive an e-mail where we ask you to provide your exact data. This guarantees a smooth and quick check-in.
BREAKFAST AND DINNER
  • Adults and children from 7 years of age have to wear a mouth-nose protection in the entire restaurant area. It is just allowed to put off the mouth-nose protection, while sitting at the table and while consuming food and beverages.
  • At the buffet it is necessary to disinfect hands every time you use it. Take care of the minimum distance!
  • Our menu and drinks menu will be disinfected after using.
  • The opening hours will be adjusted if necessary.
  • We ask for your understanding, that due to the minimum distances, special table requests are not possible. The tables will be assigned and the service staff will place all the guests.
  • The places at our sunny terrace as well as the hotel bar / lobby, are limited.
WELLNESS AREA
  • Our sauna, infrared cabin, light therapy room, relaxation room as well as the fitness room are open. Due to the minimum distance we ask you to make an appointment at the reception.
  • The steam bath and foot whirlpool are not in operation.
  • The opening hours will be adjusted if necessary.
  • Our tea bar is still available.
CANCELLATION
  • Due to the global, new and special situation, it is possible to make a rebooking to the following year up to two weeks before arrival.
  • We accept cancellations only written.