NEWS ABOUT COVID-19

Since 8th of November for the entry to hotels or restaurants a 2-rule-proof is necessary.
It is just possible to visit the hotel or restaurant for vaccinated or recovered guests.

• All information regarding the entry to Austria you can find at the following link:
  https://www.austria.info/en/service-and-facts/coronavirus-information/entry-regulations
• VACCINATED: Proof by vaccination certificate, vaccination card, QR code (green passport) or printout. (Valid until 12 months after second vaccination, from 6 December: only 9 months).
• RECOVERED: Recovery certificate, medical confirmation (molecularly proven) or official segregation notice (up to a maximum of 6 months after the disease).

• EXCEPTIONS: children up to the age of 12 and persons who cannot be vaccinated for health reasons. (Admission with certificate and PCR test).
• In food retail including food producer sales outlets as well as petrol stations with associated food sales outlets, pharmacies, banks, post offices and public transport a FFP2 mask is mandatory

• At the buffet it is necessary to disinfect hands every time you use it. 
• Our menu and drinks menu will be disinfected after using.
• Tables will be assigned and the service staff will place all the guests.
• The places at our sunny terrace as well as the hotel bar / lobby can be used without limitations.

• Our sauna, steam bath, foot whirlpool, infrared cabin, light therapy room, relaxation room as well as the fitness room are open and can be used again without any limitations.
• Our tea bar is of course also still available.

• It is possible to cancel the reservation for free upt to 4 weeks before arrival.
  We reccommend to take a travel insurance.
  You can book your travel insurance at the following link:
  www.europaeische.at
  The general terms and conditions of the Austrian Hotel Industry apply!
• We accept cancellations only written.

• To make the check-in on site more convenient, uncomplicated and faster, you will get a mail with a link a few days before arrival. We kindly ask you to fill in the form with your name, date of birth, adress, ID number and to send it back.
• Please have your documents (either test result / vaccination certificate / confirmation of recovery) ready upon arrival. You will need this at check-in.
• Check-in from 2.00 p.m. /Check-out until 10.00 p.m.
  We kindly ask you to keep to the check-out time that we are able to guarantee the cleaning and disinfection intervals for you and our other guests.

• All information about the health measures: https://www.ischgl.com/en/Active/Active-Winter/Start-our-winter